It usually starts small. Someone uses an AI tool to refine a difficult email. Someone enables an AI add-on inside a SaaS app because it promises to save an hour a week. Someone pastes a paragraph into a chatbot to “make it sound better.”Then it becomes routine.And...
Beyond Chatbots: Preparing Your Small Business for “Agentic AI” in 2026
AI chatbots can answer questions. But now picture an AI that goes further, updating your CRM, booking appointments, and sending emails automatically. This isn’t some far-off future. It’s where things are headed in 2026 and beyond, as AI shifts from reactive tools to...
The “Deepfake CEO” Scam: Why Voice Cloning Is the New Business Email Compromise (BEC)
The phone rings, and it’s your boss. The voice is unmistakable; with the same flow and tone you’ve come to expect. They’re asking for a favor: an urgent wire transfer to lock in a new vendor contract, or sensitive client information that’s strictly confidential....
AI’s Hidden Cost: How to Audit Your Microsoft 365 Copilot Usage to Avoid Massive Licensing Waste
Artificial Intelligence (AI) has taken the business world by storm, pushing organizations of all sizes to adopt new tools that boost efficiency and sharpen their competitive edge. Among these tools, Microsoft 365 Copilot rises to the top, offering powerful...
6 Ways to Prevent Leaking Private Data Through Public AI Tools
We all agree that public AI tools are fantastic for general tasks such as brainstorming ideas and working with non-sensitive customer data. They help us draft quick emails, write marketing copy, and even summarize complex reports in seconds. However, despite the...
The AI Policy Playbook: 5 Critical Rules to Govern ChatGPT and Generative AI
ChatGPT and other generative AI tools, such as DALL-E, offer significant benefits for businesses. However, without proper governance, these tools can quickly become a liability rather than an asset. Unfortunately, many companies adopt AI without clear policies or...
Generative AI: What Is It and Is It a Danger to Us?
Introduction Artificial intelligence contributes heavily to the battle of cyber-threats versus cybersecurity, on both sides of the war. As the popularity of AI rose, different “models” of AI have developed consequently. One is Generative AI, which refers to a type of...
AI: Friend and Foe in Cybersecurity
Introduction Did you know? The world of cybersecurity is a race. As attackers develop ever more sophisticated tactics, defenders need powerful tools to stay ahead. Artificial intelligence (AI) has emerged as a game-changer, offering security teams a powerful edge in...
Generative AI: What It Is and What That Means For Humans
Introduction
Generative AI, short for generative artificial intelligence, is a type of AI that can create entirely new content, like text,
What the End of the Writer Strike Means for AI
Introduction
If you follow any TV or movies at all, then you probably have heard about the writer’s strike that was going on in Hollywood all sister.
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Latest Posts in the IT Plan Blog
Who Can See What Your AI Note-Taker Records?
Article Summary: AI note-takers join your meetings, transcribe everything said, and save the recording and summary to the vendor's servers. Who can see that recording depends on the tool. Some keep your data inside your own Microsoft or Google environment and never...
How to Stop Scammers from Sending Emails in Your Company’s Name
Article Summary: Email spoofing is when a scammer sends a message that appears to come from your domain, often to trick your clients or staff into paying a fake invoice or changing banking details. Three DNS records (SPF, DKIM, and DMARC) prove that a message really...
QR Code Scams: What They Are and How to Protect Your Business
Article Summary: A QR code scam, sometimes called quishing, hides a malicious web link inside a QR code. Because the link is buried in an image instead of written as text, it slips past the email filters that normally catch bad links, and scanning the code usually...












